The Woodland Trust has been the victim of a sophisticated cyber-incident. Unfortunately this is affecting our ability to support some services for our visitors and supporters. We are working hard to resume normal services as soon as possible and sincerely apologise for any inconvenience caused.

In the meantime, we're available to answer your queries and advise on how you can continue to support our work for woods and trees. 

By phone: 0330 333 3300
By email: enquiries@woodlandtrust.org.uk 

You can also find further information on the status of each of our services below.  

General enquiries

Thank you for your interest in our work. We greatly appreciate your support for trees and woods, which is even more important in these troubled times.

While some of our services are currently off-line or limited, we are available to help you with your queries.

Please call us on 0330 333 3300 and select option one when prompted, or email us at enquiries@woodlandtrust.org.uk.

Donations and fundraising

Thank you for considering making a donation to the Woodland Trust.

We are currently asking supporters to donate to us using JustGiving, an online platform that allows you to fundraise on behalf of the Woodland Trust.

Alternatively, you can donate by post. Please send a cheque to our head office at Woodland Trust, Kempton Way, Grantham, Lincolnshire, NG31 6LL. Please make cheques payable to The Woodland Trust.

If you'd like to speak to us about making a donation, please call us on 0330 333 3300 and select option one when prompted, or email us at enquiries@woodlandtrust.org.uk.

Membership packs

Regrettably, we are currently only able to offer a limited service for new members.

  • We are only able to accept annual and one-off credit/debit card payments.
  • New members joining at this time will not immediately receive a membership pack. 
  • We are unable to process family memberships.
  • Gift memberships are not currently available.

We are working hard to resume normal service as soon as possible and sincerely apologise for any inconvenience caused. Your support is incredibly important to us, particularly during these challenging times.

If you have further questions about new or current memberships, our team is on hand to help.

Contact us
By phone: 0330 333 3300
By email: enquiries@woodlandtrust.org.uk

Gifts in wills

If you’ve already remembered the Woodland Trust in your will or are thinking about doing so, we’d love to hear from you. We’d like to show you our appreciation and ensure you receive information that’s relevant to you.

Our friendly team is also on hand to discuss your wishes and help you make the choice that works for you.

For a confidential chat, contact our legacies team by email at legacies@woodlandtrust.org.uk, or call us on 0330 333 3300 and select option one when prompted.

Woodland Trust shop ordering and fulfilment

Tree and woodland dedications

Our online shop is now open, however we are currently unable to process new tree and woodland dedications. We are working to resume normal service as quickly as possible and hope to be able to provide this service again soon.

Shipping restrictions

There are currently shipping restrictions in place which means we are unable to send trees and seeds to Northern Ireland.

Outstanding orders

If you'd like to speak to us about an outstanding order or have any further questions, please call us on 0330 333 3300 and select option one when prompted, or email us at shop@woodlandtrust.org.uk.

Dedications

Tree and woodland dedications

We are currently unable to process new tree and woodland dedications.

Any outstanding orders will be processed once normal service resumes. We are very grateful for your support and hope to get your dedication to you as soon as we can.

Fundraising for a woodland dedication

Our fundraising platform for woodland dedications is currently closed to both new funds and donations on existing funds. 

We are very grateful for your support and hope to resume our normal service as quickly as possible.

If you'd like to speak to us about tree and woodland dedications, please call us on 0330 333 3300 and select option one when prompted, or email us at enquiries@woodlandtrust.org.uk.

Broadleaf competitions

Unfortunately we have had to make the decision to postpone the Broadleaf winter photography competition to next winter. If you have already been out into the woods this winter and captured wonderful shots of woods, trees or wildlife, please hang on to these until you can submit your top entry in winter 2021/2022.

If you'd like to speak to us about our Broadleaf competitions, please call us on 0330 333 3300 and select option one when prompted, or email us at enquiries@woodlandtrust.org.uk.