The Woodland Trust has been the victim of a sophisticated cyber-incident. Unfortunately this is affecting our ability to support some services for our visitors and supporters. We are working hard to resume normal services as soon as possible and sincerely apologise for any inconvenience caused.

In the meantime, we're available to answer your queries and advise on how you can continue to support our work for woods and trees. 

By phone: 0330 333 3300
By email: enquiries@woodlandtrust.org.uk 

You can also find further information on the status of each of our services below.  

General enquiries

Thank you for your interest in our work. We greatly appreciate your support for trees and woods, which is even more important in these troubled times.

While some of our services are currently off-line or limited, we are available to help you with your queries.

Please call us on 0330 333 3300 and select option one when prompted, or email us at enquiries@woodlandtrust.org.uk.

Feedback and complaints

We love hearing from our supporters and members and we value your feedback, good or bad.

We outline our procedure and what you can expect from us on our feedback and complaints page.

Membership packs

Regrettably, we are currently only able to offer a limited service for new members.

  • We are unable to process family memberships.
  • Gift memberships are not currently available.

We are working hard to resume normal service as soon as possible and sincerely apologise for any inconvenience caused. Your support is incredibly important to us, particularly during these challenging times.

If you have further questions about new or current memberships, our team is on hand to help.

Contact us
By phone: 0330 333 3300
By email: supporters@woodlandtrust.org.uk

Gifts in wills

If you’ve already remembered the Woodland Trust in your will or are thinking about doing so, we’d love to hear from you. We’d like to show you our appreciation and ensure you receive information that’s relevant to you.

Our friendly team is also on hand to discuss your wishes and help you make the choice that works for you.

For a confidential chat, contact our legacies team by email at legacies@woodlandtrust.org.uk, or call us on 0330 333 3300 and select option one when prompted.

Woodland Trust shop ordering and fulfilment

Tree and woodland dedications

Our online shop is now open, however we are currently unable to process new tree and woodland dedications. We are working to resume normal service as quickly as possible and hope to be able to provide this service again soon.

Shipping restrictions

There are currently shipping restrictions in place which means we are unable to send trees and seeds to Northern Ireland.

Outstanding orders

If you'd like to speak to us about an outstanding order or have any further questions, please call us on 0330 333 3300 and select option one when prompted, or email us at shop@woodlandtrust.org.uk.

Dedications

Tree and woodland dedications

We are currently unable to process new tree and woodland dedications.

Any outstanding orders will be processed once normal service resumes. We are very grateful for your support and hope to get your dedication to you as soon as we can.

Fundraising for a woodland dedication

Our fundraising platform for woodland dedications is currently closed to both new funds and donations on existing funds. 

We are very grateful for your support and hope to resume our normal service as quickly as possible.

If you'd like to speak to us about tree and woodland dedications, please call us on 0330 333 3300 and select option one when prompted, or email us at dedications@woodlandtrust.org.uk.

Broadleaf competitions

Unfortunately we will be postponing the Broadleaf winter photography competition this year, but hope to resume it in December 2022. Please hang on to any wonderful shots of woods, trees or wildlife you may have captured in the meantime until you can submit your top entry when the competition reopens.

If you'd like to speak to us about our Broadleaf competitions, please call us on 0330 333 3300 and select option one when prompted, or email us at broadleaf@woodlandtrust.org.uk.