Department: Supporter Marketing
Reporting to: Face to Face Senior Direct Marketing Executive
Salary: £14,000-£15,000 per annum
Location: Grantham
Position: Full-time permanent
Closing Date: Tuesday 31 August 2010
Interview Date: Friday 17 September 2010
Background
Direct Marketing is a key part of the Woodland Trust's supporter income generation. Membership in particular is a fundamental driver of our unrestricted income and a key success criteria for the WT. Door to Door and Face to Face (Venue) Recruitment are our most successful new member acquisition channels in terms of both numbers and ROI. Reporting to the Senior Direct Marketing Executive (D2D/F2F) the purpose of the role is to support the SDM Executive in maximising & monitoring the effectiveness of these channels, to provide day to day administrative support as well as to field queries/requests from other WT teams and external suppliers and recruiters.
Duties:
- Working with supporter services and IS teams, co-ordinate the data entry of recruitment forms and download of data from fundraising agencies.
- Reporting, monitoring and circulation of results from all face to face recruitment
- Acting as main contact point for requests and queries from fundraisers and liaison between them and supporter services team
- Working with supporter care team to respond to complaints made by the public
- Maintaining and circulating details of when and where agencies and indvidual recruiters are working
- Maintaining, developing and coordinating the distribution of display material for venue recruitment
- Copywriting, briefing design and organising print & distribution of literature and forms for door to door fundraisers
- Assisting in the development and implementation of training programmes for agencies and individual recruiters
- Co-ordinating requests from other teams within the Trust for fundraisers to attend events with which we are involved.
- Assisting the Senior DM Executive (D2D/F2F) to develop retention and development programmes for those recruited from face to face contact.
Experience Required:
- Educated to degree level in an appropriate subject area.
Knowledge of some of the following would be an advantage:
- Marketing practice in general
Qualities Required:
- A desire to develop a career in charity fundraising
- Enthusiastic and out going
- Good written and verbal communication skills
- High level of numeracy and analytical skills
- Ability to work as part of a team
The list of tasks shown above is not exclusive nor does their order indicate the priority attached to them. The job holder may, therefore, be required to perform other duties which may reasonably be assigned to them by their manager or supervisor.
We all have a duty to ensure that our acts or omissions at work do not impact on the health and safety of others and ourselves and that we abide by any safety measures as directed and in accordance with the Woodland Trust Health & Safety Policy.
How to apply:
If you feel you have the necessary skills and experience and an affinity with the Trust's aims, we would like to hear from you. Please submit a letter of application including current salary details together with a CV, stating clearly which position you are interested in to: recruitment@woodlandtrust.org.uk
To demonstrate good practice we would appreciate your support in removing unnecessary information from your CV and letter of application. This includes date of birth, education dates, religion and ethnicity.
Note to Agencies:
Agencies are advised that the Woodland Trust will not accept any CVs but company details may be supplied by email to: recruitment@woodlandtrust.org.uk